/ Ecommerce
How do I get product reviews on my shop?
Automated request 7–14 days after delivery, with a one-click link. Photo reviews are worth chasing hardest.
/ 01
The short version
Reviews are the closest thing to free conversion rate improvement.
/ 02
What actually matters
- • Time the request to after they've actually used the product.
- • One click to leave a star rating; comments optional.
- • Incentivise with entry to a prize draw, not payment.
- • Display reviews on the product page, not a separate page.
- • Respond to negative reviews publicly and calmly.
/ 03
The bit most people get wrong
A product page with a handful of honest 4-star reviews converts better than one with nothing, and often better than suspiciously perfect 5-star runs.
/ 04
What to do next
Set up an automated review request email at 10 days post-delivery.
/ 05
Where RIOT fits in
We're a small Colchester studio helping UK SMBs get product reviews right without agency waste or freelancer flake. If you've read this far and you want a second opinion on your specific setup, book a 20-minute call and we'll tell you honestly whether it's worth doing anything at all.
We work with clients across Essex, Suffolk, London and the wider UK — and remotely with brands abroad. No lock-in, no monthly retainer minimums, no pretending your problem is bigger than it is.
/ FAQs
Common questions
Can I delete bad reviews?
Don't. Respond instead — it builds trust.
Do review widgets slow the site?
Some do. Choose a lightweight one.
/ Related
Shopify vs WooCommerce — which is better for my UK store?
Ecommerce
What's a good ecommerce conversion rate?
Ecommerce
How much does an ecommerce website cost in the UK?
Ecommerce
Shopify or WooCommerce for a UK small business?
Ecommerce
How do I take payments on my website in the UK?
Ecommerce
Why is my online shop getting traffic but no sales?
Ecommerce
Still not sure?
Book a free 20-minute call — we'll answer your specific version of this question with no sales pitch.
Book a call →