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/ Marketing

How do I get more local customers?

Google Business Profile, reviews, local partnerships and reliable follow-up. Cheaper and more durable than ads.

/ 01

The short version

Local growth is mostly consistency, not clever tactics.

/ 02

What actually matters

  • Optimise and post on Google Business Profile weekly.
  • Ask every customer for a review, every time.
  • Partner with complementary local businesses for referrals.
  • Sponsor something local — it earns links and goodwill.
  • Follow up every quote within 48 hours. Most businesses don't.

/ 03

The bit most people get wrong

The biggest local growth lever for most small businesses isn't marketing at all — it's answering the phone and following up quotes.

/ 04

What to do next

Count how many quotes you sent last month and how many you chased. That gap is free revenue.

/ 05

Where RIOT fits in

We're a small Colchester studio helping UK SMBs get local marketing right without agency waste or freelancer flake. If you've read this far and you want a second opinion on your specific setup, book a 20-minute call and we'll tell you honestly whether it's worth doing anything at all.

We work with clients across Essex, Suffolk, London and the wider UK — and remotely with brands abroad. No lock-in, no monthly retainer minimums, no pretending your problem is bigger than it is.

/ FAQs

Common questions

Do leaflets still work?

In dense residential areas for trades, sometimes yes.

Are networking groups worth it?

If your average job value is decent, often yes.

Still not sure?

Book a free 20-minute call — we'll answer your specific version of this question with no sales pitch.

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Ashley Scott
Studio Lead
speak to Ashley