/ Web design
What is a website care plan and do I need one?
Ongoing updates, backups, monitoring and small changes for a monthly fee. Worth it if your site earns you money.
/ 01
The short version
Care plans get sold badly. Here's what should actually be in one.
/ 02
What actually matters
- • Monthly CMS, theme and plugin updates.
- • Daily or weekly offsite backups.
- • Uptime and broken-link monitoring.
- • A pot of small change time — an hour or two a month.
- • A named person who answers when something breaks.
/ 03
The bit most people get wrong
If your care plan doesn't include a response time, it's just hosting with a nicer name.
/ 04
What to do next
Ask your provider what's included and what your response time is in writing.
/ 05
Where RIOT fits in
We're a small Colchester studio helping UK SMBs get website maintenance right without agency waste or freelancer flake. If you've read this far and you want a second opinion on your specific setup, book a 20-minute call and we'll tell you honestly whether it's worth doing anything at all.
We work with clients across Essex, Suffolk, London and the wider UK — and remotely with brands abroad. No lock-in, no monthly retainer minimums, no pretending your problem is bigger than it is.
/ FAQs
Common questions
What should a care plan cost?
£20–£80/month for a small business site.
Can I do it myself?
Yes, if you'll genuinely do it monthly.
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