/ Business
What should be in my terms and conditions?
Scope, price, payment terms, revisions, cancellation, ownership of work, and liability limits. Get them looked at once by a solicitor.
/ 01
The short version
Terms exist for the 5% of jobs that go wrong, not the 95% that don't.
/ 02
What actually matters
- • What's included and explicitly what isn't.
- • Payment schedule, deposits and late payment terms.
- • Revision rounds and what counts as extra.
- • Cancellation and kill-fee terms.
- • IP ownership on handover and payment.
/ 03
The bit most people get wrong
Terms nobody agreed to don't help you. Get explicit written acceptance with every quote — a reply saying 'yes go ahead' referencing them is usually enough.
/ 04
What to do next
Attach your terms to every quote and require written acceptance before starting work.
/ 05
Where RIOT fits in
We're a small Colchester studio helping UK SMBs get contracts right without agency waste or freelancer flake. If you've read this far and you want a second opinion on your specific setup, book a 20-minute call and we'll tell you honestly whether it's worth doing anything at all.
We work with clients across Essex, Suffolk, London and the wider UK — and remotely with brands abroad. No lock-in, no monthly retainer minimums, no pretending your problem is bigger than it is.
/ FAQs
Common questions
Do I need a solicitor?
One review of your standard terms is money well spent.
Are emailed terms enforceable?
Generally yes if accepted before work starts.
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