Emails people actually open

Social platforms throttle your reach until you pay. Search visibility is fragile. Email is the only channel where you actually own the relationship — the list, the data, the deliverability. For most of our Colchester e-commerce clients, email accounts for 25–40% of revenue once flows are properly set up.

It's also the cheapest channel to scale. Once the templates and automations are built, the marginal cost of reaching another 10,000 subscribers is roughly zero.

• Account migration or fresh setup on Mailchimp / Klaviyo
• Branded master template + 2–3 modular sub-templates
• Sign-up forms and pop-ups for the website
• Welcome flow (3–5 emails)
• Abandoned cart flow (3 emails) for e-commerce
• Post-purchase / thank-you flow
• Re-engagement flow for lapsed subscribers
• Analytics, UTM tracking, and a baseline performance report

• Monthly content plan agreed with you in advance
• 2–4 campaign emails per month, written, designed and scheduled
• Continuous A/B testing on subject lines, sending times and CTAs
• List hygiene — sunset inactive contacts to protect deliverability
• Quarterly flow reviews to optimise underperforming steps
• Monthly report covering revenue, list growth and engagement

We set up SPF, DKIM and DMARC for your sending domain so emails actually arrive in the inbox, not the spam folder. Sign-up forms are GDPR-compliant with explicit opt-in. Every email includes a clear unsubscribe link, sender address and physical postal address as required by UK law.